1 in 5 customers make an unplanned purchase after seeing items features on digital screens.
When there is on-hold messaging, callers stay on hold up to three minutes longer.
About 70 percent of retailers agreed that in-store music increases their sales.
Digital Signage reduces perceived wait time by as much as 35 percent.
Information given to customers while on-hold leads to 12 percent direct increase in requests for the products and services mentioned.
Digital displays capture 4x the amount of views compared to static signage.