What do customers hear when you put them on hold? Hopefully not silence. 

When customers are placed on silent hold, their wait time feels longer and chances are, they'll hang up - leaving them dissatisfied with their experience. Strategic on-hold messaging keeps customers on the line, informs them about your products and promotions, and engages them to increase customer satisfaction. 

 
 
 
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Why On-Hold Messaging?

 

On-Hold Messaging gives your callers the right message, at the right time, with the right sound.

 
 
 
 
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Sample Content

Curious what On-Hold Messaging sounds like? Here are a few samples from different industry and different voice talent to give you an idea how your On-Hold Messaging could sound.

 
 
 

Automotive Repair

Casual Dining

 
 
 

Animal Hospital

Dentist Office

 
 
 
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Benefits of On-Hold Messaging

 

Motivate Callers
A simple call-to-action can make all the difference in creating a sale.

Cross-Sell Products
Promote add-ons, additional services, and specials while Customers wait on-hold.

Drive Traffic
Hold time is the perfect time to drive traffic to your website and other properties.

 
 
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Don't Hang Up On This Opportunity

 
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On-Hold Messaging is a simple, affordable way to improve your customer experience. And it works with most phone systems out of the box. 

If you want want a custom way to engage callers with messaging about your brand, contact us for a free consultation. We'll go over your business goals, marketing challenges, and discuss how On-Hold Messaging can help you achieve your goals.